Saturday 30 April 2016

Google has a crazy idea for injecting a computer into your eyeball

Google headquarters Jimmy Baikovicius Flickr




Google has filed a patent for what sounds like a bionic eye.


A patent filed in 2014 and published Thursday describes a device that could correct vision without putting contacts in or wearing glasses everyday.


But to insert the device, a person must undergo what sounds like a rather intrusive procedure.


Here's how it would work: After surgically removing a person's lens from the lens capsule of his or her eye (ouch!), a fluid would be injected into the capsule. This fluid would act sort of like a glue, allowing whoever is conducting the procedure to attach an “intra-ocular device” to the lens capsule.


That fluid would solidify to create a “coupling” between the lens capsule and the device, creating an electronic contact lens. The electronic contact lens would correct the wearer's vision.


A sensor in the device would sense when the wearer is trying to see something far away or up close and would let that person do so with complete visual clarity. Here's how it's outlined in the patent:


The electronic lens could be controlled to have a first optical power during a first period of time to provide images of far objects (e.g., objects more than approximately 20 centimeters away from the eye) in focus on the retina of the eye, and the electronic lens could be controlled to have a second optical power greater than the first optical power during a second period of time to provide images of near objects (e.g., objects approximately 9 centimeters away from the eye) in focus on the retina of the eye.



Google is essentially proposing an artificial contact lens that could improve vision and would only need to be inserted once.


This isn't the first time the tech giant has shown interest in creating technology for people's eyes. Google was awarded a patent for a smart contact lens that will run on solar power and can perform functions like measuring glucose levels.


But just because a patent exists, doesn't mean we'll be seeing an electronic contact lens anytime soon, if at all.


Read the original article on Tech Insider. Follow Tech Insider on Facebook and Twitter. Copyright 2016.


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Friday 29 April 2016

Facebook sued over plans to issue new stock

Facebook chief executive Mark Zuckerberg




(Reuters) – A Facebook Inc shareholder filed a proposed class action lawsuit on Friday in a bid to stop the company's plan to issue new Class C stock, calling the move an unfair deal to entrench Chief Executive Mark Zuckerberg as controlling shareholder.


The lawsuit, filed in the Delaware Court of Chancery, comes two days after the social networking company announced its plan to issue the shares. The rejiggering of Facebook's share structure, effectively a 3-for-1 stock split, follows the 31 year-old's announcement last December that he intends to put 99 percent of his Facebook shares into a new philanthropy project focusing on human potential and equality.


The lawsuit contends that a Facebook board committee which approved the share deal “did not bargain hard” with Zuckerberg “to obtain anything of meaningful value” in exchange for granting Zuckerberg added control.


Representatives for Facebook could not immediately be reached for comment.


Facebook plans to create a new class of shares that are publicly listed but do not have voting rights. Facebook will issue two of the so-called “Class C” shares for each outstanding Class A and Class B share held by shareholders. Those new Class C shares will be publicly traded under a new symbol.


Zuckerberg “wishes to retain this power, while selling off large amounts of his stockholdings, and reaping billions of dollars in proceeds,” the lawsuit said.


“The issuance of the Class C stock will, in effect, have the same effect as a grant to Zuckerberg of billions of dollars in equity, for which he will pay nothing,” it said.


Google settled a lawsuit in 2013 shortly before trial which cleared the way for that company to execute a similar plan.


(Reporting by Dan Levine; Editing by Chris Reese, Bernard Orr)


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This Week in Social: The Latest News, Trends and 5 Eye-Opening Stats You May Have Missed


The social media world moves incredibly fast and to help you stay up to date, we thought we'd round up some of the latest news, trends, research, and statistics that caught our attention this week.


From Twitter redefining itself and some big news from Facebook to new features on Pinterest and Periscope, it's been an exciting week.


Let's get started!



pablo (52)


What's new in social this week


Want to jump to a particular story? Try clicking one of the headlines below:




Facebook reaches 1.65 billion monthly users


facebook-mau


In its Q1 2016 earnings report, Facebook announced it has now reached. 1.65 billion monthly users. That figure means Facebook grew 3.7%, from 1.59 billion monthly users last quarter (Q4, 2015).


The social network's daily active user count has also grown significantly. It reached 1.09 billion daily active users in Q1, compared to 1.04 billion in Q4 2015, a 4.8% increase.


fb-dau


Twitter is no longer a social network


Highly alert Twitter users noticed it's now categorizing itself very differently. In an update on April 28th, Twitter now sits in the News category rather than Social Networking.


This change moves Twitter away from apps like Snapchat, Facebook and Messenger in the App Store and the switch also boosted the app to the #1 spot in the News category (it was previously sat 6th in Social Networking).


twitter


Ranking #1 in a category could be a nice boost for Twitter, and could help attract new users who want to keep up with the latest news on mobile. Being ranked #1 will also help with App Store visibility and could lead to more organic downloads.


Could this be a sign of a significant shift for Twitter? Or maybe an experiment to see how App Store categories and rankings affect downloads? Keeping an eye on this over the coming weeks will be interesting.


Video consumption on Snachat has doubled


Daily video views on Snapchat have now hit 10 billion. TechCruch reports that the new numbers represent a 150% increase in video consumption on Snapchat in just under a year.


In February 2016, Snapchat reported 8 billion daily video views and in November 2015, 6 billion views. That's incredible growth.


➤ For more on Snapchat, check out our 'Complete Guide to the Ghost' here.


Pinterest Featured Collections


pinterest


Pinterest has released Featured Collections, a way to keep tabs on trending topics and content. Every day, the brands, celebrities, and influencers, and Pinterest's own editor's will curate popular pins, users, boards, and searches within Featured Collections.


The Featured Collections will be localized to the UK, France, Germany, Brazil, and Japan, further strengthening the network's relationship with international users.


Periscope launches sketch feature and deeper analytics


Thursday 28 April 2016

Facebook says 60% of data requests from U.S. government came with a gag order in second half of 2015

Mark Zuckerberg on stage at Facebook's F8 Developers Conference 2015




Facebook's latest transparency report is out covering the second half of 2015 and the social networking company says it continues to see an uptick in government requests for user data worldwide. In fact, authorities have requested information about account data 46,763 times, a 13 percent increase from the first half of last year.


The company has also revealed for the first time the percentage of requests it has received that include non-disclosure orders. According to Chris Sonderby, Facebook's deputy general counsel, “approximately 60 percent” of all requests received for user data that came from the U.S. government contained a gag order thereby prohibiting the company from even notifying users. In looking at the specific report, it's unclear which request types were impacted by this except that it's not any national security figures.


Facebook government request report from the U.S. for the second half of 2015.


Above: Facebook government request report from the U.S. for the second half of 2015.


Image Credit: Screenshot


“As we have emphasized many times, Facebook does not provide any government with “back doors” or direct access to people's data. We scrutinize each request for user data we receive for legal sufficiency, no matter which country is making the request. If a request appears to be deficient or overly broad, we push back hard and will fight in court, if necessary,” Sonderby wrote.


There were certainly quite a few events that may have precipitated the increase in government requests during the latter half of 2015. In its transparency report, Facebook cites case studies to give readers a better understanding. Sonderby specifically calls out a single photo related to the November 2015 terrorist attacks in Paris, saying that the image “allegedly violated French laws relating to protecting human dignity.”


“We restricted access to more than 32,000 copies of the photo, in France only, in response to a legal request from the French government,” he wrote.


To reinforce it's position that it doesn't voluntarily surrender user information to governments, Facebook also explained how it's advocating for improvements in public policy and cooperation with international law enforcement. Sonderby explained that Facebook was a supporter of the Email Privacy Act which was passed by the U.S. House of Representatives this week, and that it also supported improving ways to make the Mutual Legal Assistance process more efficient along with “establishing agreements between governments that resolve conflicts of laws and allow providers to respond to foreign law enforcement requests in a manner consistent with international human rights.”


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Wednesday 27 April 2016

Facebook looking at other interactive formats beyond livestreaming and 360 videos

Facebook Live




Facebook isn't being shy about its ambitions around the use of video across its social network. Chief executive Mark Zuckerberg revealed that he wants to pursue other interactive video formats beyond what Facebook currently offers through its livestreaming and 360-degree videos.


On an call to discuss the company's first quarter earnings, Zuckerberg declared that we're in the “golden age of video” and this medium is a perfect way to allow people to interact, a core part of Facebook's long-term vision. And while others may be thinking that the social networking company has no business being in the real-time conversation space, Zuckerberg shrugged that off and believes that there's room for many products and companies in the space. “We're very excited about continuing to do our work to unlock the express and connection that people want to do,” he said.


“There's so much that people want to express and share with people around them, that they don't have the tools to do today. I think that's a huge opportunity…In video, there are billions and billions of videos that are viewed every day on Facebook, Live is a very small part of it. The reason why we're giving a disproportionate attention to it is because we're trying to help push forward new formats that are not about consuming content but really about interacting: Live, 360 video, and there will be others in the future…I do think that multiple products and companies can succeed in these things.”


Zuckerberg may have shrugged off the notion of network effect to determine a market leader in live video, but if you look at third-party services like Meerkat, the evidence may prove otherwise, especially after its access to Twitter's API was severed in favor of Periscope.


What other “interactive” formats Facebook could be alluding to may involve virtual reality beyond what's available through 360-degree videos. One thing that could play a part is Facebook's Surround 360 camera that was unveiled at this year's F8 developer conference to create more immersive and detailed videos. The company has opened sourced the device's specifications and design to encourage other companies to build this out - Facebook isn't getting into the hardware business.


And while more interactive videos may make things engaging for the end user, it also opens up opportunities for brands to be more creative in their advertising efforts. So there's also that.


Facebook hasn't provided any other specifics beyond that it's looking at new opportunities.


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Tuesday 26 April 2016

How To Guarantee Your First Impression In Search Results Is A Winner


How To Guarantee Your First Impression In Search Results Is A Winner


How long ago did you Google yourself?


Did you think your name search results were making a good first impression?


Many people won't even scroll, the first thing they see when searching for you (or your business or your product) in Google is what they go away with.


7 in 10 internet users search online for information about others image for search results


Did you know that 7 out of 10 of your perspective clients would Google you before even considering your product or your service? Did you know that most people would type your site name into Google instead of your browser address bar?


In the era of Google becoming a common verb, is it a smart idea to neglect your branded search results?


Probably, not…


What if you begin to be associated with a negative search phrase? What if a fake negative review ranks on top of your search engine results? What if people searching for you are driven away to your competitors?


Think of your search engine results page (SERP) as the first impression via search that a potential visitor to your website is going to have. It is important that it is a positive one, otherwise it could become a huge hurdle to your business success.


So, what creates a negative impression?


Common Reasons For a Bad First Impression


1. Auto-suggest provides a less than flattering option


A cringe inducing scenario for you – someone is disgruntled with your brand and they decide to trash talk you. A lot.


Before long, your name starts to be associated with those insults and auto-suggest immediately offers up “[Your Name] sucks!” as a possibility when you start putting in your name.


It could be better. Instead of suggesting that you or your business might be a bad choice, Google may simply recommend checking out for alternatives;


Auto-Suggest provides a less than flattering option image for search results


How many potential customers who were actually heading your direction will be driven away by this?


Plenty of companies have faced this very headache, especially giant corporations.


2. The image results look weird


When you put your name into Google, does it show “blended” image results as one of the first results? In many cases, those images could be embarrassing!


You want better control over how your brand is portrayed, both personally and professionally. You don't want any confusion. Or anything offensive, which can happen from time to time.


The tricky thing about these onebox search results is that they are attention grabbers! According to the most recent Google SERPs eye-tracking studies, when a a visual is located on a page, natural human behavior will make your eyes go to that image first.


We're naturally programmed to look at images: Your photos within your name search results will draw attention and influence to people's opinion. There's no way around that.


In some cases, that box may include some images misrepresenting your personal brand and creating a negative first impression:


The image results look weird image for search results


3. Your business reviews aren't favorable


Negative reviews high up in search results can become a sure-fire way to lose interest before you have even gained it.


What's more, Google will highlight those reviews with stars making them stand out in search results.


Your business reviews aren't favorable image for search results


Easy Fixes For These Common Pitfalls


Now that we know what issues may be creeping up on you and your SERP, it is time to look at how to fix them. The good news? They are all pretty simple, even if a few may take some time to work on.


1. Auto-suggest provides a less than flattering option


Unfortunately, this problem is not easy to deal with. Google Auto-Suggest results are fast to appear and slow to go away.


Google Suggest is powered by what people type into search results and thus can:



  • Manifest a real problem that needs to be fixed

  • Signal a competitor's negative campaign

  • Show you more phrases you need to be ranking for

  • It could be all of the above.


So your steps to address the issue will be:



  • Fixing the problem your customers are telling you about by searching it in Google

  • Using Mechanical Turk to push other suggestions into the box (This should be your last resort!)

  • Creating and optimizing landing pages to rank for those suggested queries (Both organic and PPC)


Creating and optimizing landing pages to rank for those suggested queries image for search results


A preventative measure is to keep an eye on your competitors, because it's always easier to handle before it becomes a search suggestion. Monitor comparison sites in your niche to make sure your product is always ahead. Most popular examples of those comparison sites are SimilarWeb, SiteGeek, G2Crowd, etc. Establishing your presence on those sites will help you more easily handle the problem when it's in search results.


2. The image results look weird


You can't actually choose the pics that show up in an image result one-box. But you can provide multiple images that differ from one another. Make sure you match the metadata to your name, so Google will immediately recognize it upon searching.


Publish varied images to varied platforms. The more images it can pull for your name, the better. Google seeks variety in image search results. Unless they find diverse images of you, your brand or your product, the more they'll have to “make up”.


Variety is one the key Google image search rankings factors.


To get better control over your image search results;



  • Use more visual sharing platforms (Instagram, Pinterest, Flickr, Facebook, Google Plus, etc) and upload different photos of yourself there. Here are more ideas to diversify your visual marketing channels.

  • Use folders, tags, and albums… as well as solid original descriptions to give Google more context and surround your photos with original text about you.

  • When you are invited to do an expert interview on someone else's blog, consider providing a unique photo of yourself to go with that interview.

  • Use Cyfe to monitor all these multiple visual channels you set up:


Cyfe to monitor all these multiple visual channels you set up image for search results


The more visual context you provide for yourself and your brand, the better!


3. Your business reviews aren't favorable


In many cases, you'll need to track down the original source, so follow the unflattering suggestions to their results pages. Sometimes it will be reviews on official sites like Yelp, and you can comment to tell your side and to offer a solution to the poster.


Other times it may be a blog, and that is when you have to contact them directly. Ask them to take down the review in exchange for offering up a solution to whatever is bothering them. Ask them to try working with you, your service or your brand again, then writing a second review mentioning the first and how things may have been different this time.


If it is a reasonable person they should have no trouble doing this. Occasionally you may come across a troll, in which case legal action may be required.


In the meantime, or if this isn't possible, you can bury those results with plenty of varied and high quality content and mentions across the web. Include a lot of social posting mentioning your name in that campaign.


Tip! Use Facebook pages to move negative reviews down and replace them with positive ones!


Facebook pages have become a great way to improve your business standing. They rank high fast and if you request friends and happy customers to review your business on Facebook, you'll have plenty of 5-star reviews to show off in search results.


Tip! Use Schema.org on your site to optimize your site for rich snippets (starred ratings in Google search results). Here is how;



Have any SERP tips for a good first impression? Let us know in the comments!


Author Bio: Ann Smarty is a marketing blogger and community manager for Internet Marketing Ninjas. She is author of reputation management course.


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Twitter's Jack Dorsey on Facebook's move to live: 'We've been doing it for 10 years'

Twitter CEO Jack Dorsey onstage at the Flight developer conference on October 21, 2015 at the Bill Graham Civic Auditorium in San Francisco, Calif.




Twitter's latest efforts to define itself can be summed up in one word: Live. It was something that was not only uttered countless times during the company's Q1 2016 earnings call, but it has become something chief executive Jack Dorsey believes makes Twitter so special. So when a question came up about how Facebook's foray into live video and real-time conversations might affect Twitter, Dorsey responded by saying: “We've been doing it for 10 years.”


“We believe we have a leadership position in it,” he continued. “But it's not just about showing a live event, it's also about hosting a conversation around a live event. Twitter has always been the best place to see what's happening immediately, instantly, to bring people around a particular shared experience.”


“The easiest way to get what Twitter is is really to show a live event, show people the great accounts who are providing insights you can't find anywhere else, you can't find in your address book but you meet on Twitter through that experience, to connect them through a follow and also to encourage them in a conversation, that's what we're focused on making sure we continue to do,” Dorsey said.


As Twitter attempts to convince shareholders of Dorsey's strategic vision for the company he cofounded, it certainly won't be an easy one. Investor confidence in Twitter continues to drop - just look at its stock price after the earnings call. And what's more, Facebook is beating on its door with its own live offering. The social networking company has its own livestreaming service and recently opened up an API to extend it to third-party services and devices. Additionally, Facebook has delved into the live events with the launch of its Sports Stadium program which had been dominated by Twitter for some time.


Meanwhile Dorsey's promise for Twitter users is the capability to be among the first to know who won the Democratic presidential primaries, that a plane landed in the Hudson, the latest sports scores, or that SpaceX successfully landed a rocket on a platform in the middle of the ocean. It's all in real-time and in public, something that Dorsey thinks gives it an advantage over any competitor:


“Because we're public, and because we're distributed, and because we're simple, we're the fastest way to see the event, but it can go everywhere, so it can reach the 800 million audience that we continue to grow and continue to focus on, and then we're working on making sure we have the best experience out there and using technology appropriately to increase that experience and the enjoyment of the experience.”


This isn't the first time that Twitter has been defined by being about live and real-time conversations. Former CEO Dick Costolo once defined the service as being akin to a town square, and while this may be true to some degree today, it's a small town as people have flocked to more populated areas, specifically Facebook. But armed with products like Twitter Moments, Vine, and Periscope, Dorsey's team has the ability to woo back not only old users, but new ones with the promise of participating in a global conversation. A key effort to get growth going again is with Twitter's NFL Thursday Night football deal.


For all of the talk about Twitter being “live” for the past decade, it's time to make things happen. Facebook has more users than Twitter and incredible reach so there's a uphill battle to show that Twitter can really prove its “significant leadership position” in the space. And whether it's through more acquisitions or new features that provides users greater opportunities to share what's going on in the moment, it's time for Twitter to prove the live strategy is the key to Twitter's growth.


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Monday 25 April 2016

3 Brilliant Marketing Automation Hacks for Content Marketers


3 Brilliant Marketing Automation Hacks for Content Marketers


For the last few years, automation has been a buzzword in content marketing circles.


If you've been under the impression that it's just another fad that'll fizzle out eventually, this recent report from Markets and Markets will probably lead you to think otherwise.


According to the findings of the report, the global marketing automation sector is set to grow from $3.65 billion in 2014 to $5.5 billion in 2019.


The reason why businesses are increasingly adopting marketing automation software is because it reduces manual effort while simultaneously improving effectiveness.


It also enables sound decision-making, allowing marketers to make better use of the limited resources at their disposal. Through automation, marketers are able to achieve greater levels of customization, thereby enhancing customer experiences.


Here's how you can use marketing automation at different stages of your social media and content marketing campaigns to drive engagement and improve ROI.


1. Automation in content creation


It's true. You can have all your content written entirely by a computer program. While the technology itself is rather sophisticated, automated content often lacks depth and insight.


“Set-it-and-forget-it” applications definitely make content generation a whole lot easier, but they do little to establish your thought-leadership in the industry. Automating content generation entirely may not be the best idea, but there are several parts of the content creation process you could automate for better results.


The most critical and challenging aspect of content creation is ideation.


The content you create should not only be relevant to your business or industry, but should also interest your audience. However, you may often find yourself hitting a dead end when you're looking for topics or themes to address through your content.


Content explorers help simplify the brainstorming process by recommending topics and ideas for your content. You can also use these tools to look for posts on similar topics and take inspiration from them.


For example, BuzzSumo lets you identify blog topics that have received the highest engagement based on specific keyword searches. As a result it helps you align your blogs with trending topics, increasing their appeal to your audience.


Buzzsumo blogs with trending topics, increasing their appeal to audience image for marketing automation


Other tools like Headline Analyzer score your headlines to tell you how effective they are in attracting readers' attention.


Headline Analyzer score headlines image for marketing automation


Not only does it give your headline a score and a grade, but it also gives you a break up of the types of words you've used. Based on the word usage pattern it suggests a tip to help improve your score too.


In this example you'll see that I've used 0% Emotional words, and trying to use some could better my score.


Headline Analyzer break up of the types of words used image for marketing automation


It also classifies your headline by type – generic, list post, how-to, and question headlines. Another important factor based on which it scores headlines is their length. The ideal headline length recommended by the tool is 6 words (56 characters).


Headline Analyzer generic, list post, how-to, and question headlines image for marketing automation


Automating lead management processes could have a significant impact on your sales numbers. Although these processes may not always involve content creation, in some cases they do.


Lets assume you own an eCommerce website. Several prospects may have visited your virtual store and left without making a purchase. Using marketing automation tools will help you generate custom messages and ads for every person that visits your e-store.


These tools typically take into account the visitor's purchase history and current location, and tailor a message that will nudge the prospect to make a purchase. You can also use automation in your email marketing campaigns to send more targeted messages to your prospects.


In a less direct manner, it is also useful in content creation since it lets you customize your message based on the buying stage that the prospect is in. Here's an example:


lets you customize your message image for marketing automation


2. Automation in content curation


If you're looking to build a strong social media presence for your business, content curation is a must.


Social media has caused an unprecedented rise in content consumption and relying solely on content creation to meet the growing demand will simply not suffice. Content curation helps you stay visible and relevant in the transient social world.


However, curating content manually is a dreadfully time-consuming process, particularly if you maintain multiple social accounts.


Automating content curation will help you save a significant amount of time and effort, while also achieving consistency in your social media activities.


In most cases, content discovery engines recommend content based on a keyword search. The argument against such tools is that they affect the quality of content being shared. But that argument holds water only if you've set your tool on auto-pilot and are running posts without reviewing them.


In such a situation, you stand the risk of sharing content that may not reflect your business' values, or worse – may promote your competitors.


It's important to note that automating content curation is meant to reduce your effort, and not eliminate it entirely.


As long as you review all posts before you schedule them out, automating content curation will only work to the benefit of your business. In fact, more and more businesses are now using tools to automate content curation given their value proposition.


Content discovery and scheduling tools like DrumUp help you streamline your social media activities and significantly reduce the time and effort you invest in social media management. All you have to do is go through the recommended content for each account you add to the tool and pick the ones that you'd like to share.


Content discovery and scheduling tools like DrumUp image for marketing automation


You can also edit the post, schedule the same post to all/multiple accounts, add recommended hashtags, add images, choose a custom time of publishing and set posts on repeat schedules.


Content discovery and scheduling tools like DrumUp edit the post image for marketing automation


3. Automation in content distribution


Content distribution is an important aspect of your content marketing strategy. Ensuring that your content reaches the right people, at the right times is more important than simply creating content.


Without a holistic content distribution plan even the most exquisite piece of content could be left undiscovered.


You may have very well optimized your content for search engines, but with the amount of content being published online and the ease of access to all of it, your content distribution strategy needs to step up and move beyond those plain, old SEO tactics.


When you're devising a content distribution plan, you should consider paid media, owned media as well as earned media.


Ads, newsletters, email subscriptions, and social media all hold tremendous potential in amplifying your content. And if you'd like to reach out to thousands of people through content distribution, automation is imperative.


Tools like MailChimp help ensure that your content reaches all the right eyes and ears, all at once.


MailChimp ensures your content reaches all right eyes and ears image for marketing automation


Ask Katie Cross, and she'll tell you just how good the little monkey postman in the blue hat is. The independent writer recommends the tool highly, particularly for its awesome analytics. Who wouldn't like to know how many people are actually opening those emails?


line graph of a highly competitive market image for marketing automation


Given the challenges of a highly competitive market, the question really isn't whether you should use automation in content marketing; it's how well you use it that makes all the difference.


So, what tools will you be using today?


Author Bio: Vasudha is a blogger at Godot Media, a leading blog writing services firm. She writes extensively about social media marketing and content marketing. Her other areas of interest include travel and business.


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Sunday 24 April 2016

3 Powerful Social Media Marketing Lessons From Game of Thrones


3 Powerful Social Media Marketing Lessons From Game of Thrones


It's that time of the year again.


A release of a compelling series designed for jaded audiences. And its captured a global audience of tens of millions. It can't be viewed on traditional channels but pay per view.


TV addicts that were fed a diet of mass media television are leaving free to air television and are discovering something new. On demand video that doesn't have advertising.


It's the “Game of Thrones Premiere Day” (which I'm sure is a public holiday somewhere). It is upon us, and what does that mean?


Thrones. Themed. Everything.


It is unavoidable, so much so that it feels like the machine that is Game of Thrones (GoT) has become a living, breathing social beast.


But this level of cultural saturation comes with its own set of rules, and there are some great lessons we can take from those rules in social media marketing and communications. It's not quite Valar morghulis (“all men must die”), but helpful all the same…


So before we look at the lessons, let's look at the social and digital trends this phenomenon illustrates for us:


Borderless communication


We are now well and truly a global society – and this comes with an equal number of risks as it does advantages.


When GoT first hit our screens as a little known HBO book-to-TV series about kings and dragons, no one paid it much mind, and there was little scrutiny over the timing of the premiere. Fast forward 5 years, 26 Emmy awards and a global cult following, and something as simple as setting the time of the premiere becomes a very serious issue.


Nobody cares that HBO is an American cable channel producing content for predominantly American paying viewers – they want Thrones now. So much so, last year a petition kicked off in the UK trying to force Sky Atlantic to air the GoT premiere at the same time (or at least, directly after) it did in the US. The petition was successful, and the mandatory GoT simulcast was born. Global audiences have completely disregarded traditional borders in favour of consuming content…NOW.


Borderless, but not timeless


Of course, one of the biggest drivers behind the simulcast is to avoid spoilers – because the other side of the coin to being able to communicate with anyone in the world, is that you can do so at any time. And really, who needs sleep when you could be watching GoT live and arguing with someone from London on Twitter at 3am. #Whatatimetobealive


The “Fear of missing out” (or FOMO for lovers of acronyms) is real – and now companies are getting on board, with the UK creative technology firm +rehabstudios actually giving their employees the morning off on GoT Premiere day… Seriously, it's in their employment contracts:


3 Powerful Social Media Marketing Lessons From Game of Thrones


Source: REHABSTUDIO/MASHABLE COMPOSITE


However, there is still a certain level of etiquette that comes with potentially “spoiler” content. Any related trend related should carry a #SpoilerAlert warning. That's if you don't want to lose followers over a pop culture reference.


The common courtesy is to use a warning on content within the first 24 hours. After that it's a judgement call on how big the spoiler is. Then it's how adversely your target market would react to the reveal if they're not up to speed.


3 Powerful Social Media Marketing Lessons From Game of Thrones


We are not Lannisters


That is to say, very few of us are willing to pay our debts. The GoT Season 5 premiere episode holds the title for the second most concurrent downloads for users sharing a single file, and the second fastest TV episode to be illegally pirated more than 10 million times.


The outright winner? The Season 5 Finale of course.


Unfortunately for many media or content companies, the moral to this story is that it's very difficult convincing people they should be paying for content, no matter how “premium” that content may be.


Can you blame audiences?


Even the journalists don't want to wait around or have to pay for the good stuff?


In the US last week, a journalist filed a Freedom of Information Act request for a DVD screener (something GoT refused to distribute this year after last years' press screener leaked), after showrunners David Benioff and D.B. Weiss confirmed that President Obama will receive the advance copies, because, hey, if it's good enough for Obama…(At the time of writing this, the request has actually progressed.)


This is obviously a serious issue, but the conundrum is the same – how do we convince audiences, consumers and clients alike that our content is worth something, whilst still competing with the myriad of free sources providing similar material?


The simple answer.


It is a balance of trust, quality and relevance. But finding and maintaining that balance is harder than surviving a wedding in Westeros…


3 lessons on social media marketing


Ok, I swear I have a point to all of this… So what can we learn from Game of Thrones?


3 Powerful Social Media Marketing Lessons From Game of Thrones


1. Keep abreast of current trends


Use these to your advantage, but you MUST do your research – there's no point jumping onto a trend that is so irrelevant you look foolish, or so serious you come across as insensitive and uninformed. I could list a number of social media faux pas made by companies that didn't double check what they were talking about when they chimed in on a trending topic, but we've all seen it happen. It takes as much time to check the origin and tone of the trend as it does to draft the apology post – if you have to choose to do one, go with the former.


2. Timing isn't everything


But it's probably the most impactful tool you have in social. Because in social, it's the quick and the dead. Social media is constantly moving, and often – depending on your platform of choice – an algorithm will quickly decide whether or not you've hit the mark with your audience, and if you haven't, you fade into irrelevance.


Before you hit publish, ask yourself three simple questions:



  • Is my target audience likely to be using this platform right now?

  • Is this content relevant to what my target audience would be looking for or willing to read at the moment?

  • Is this content evergreen, or do I have one shot to get this right?


3. You can't own the best social media conversations


No one can control them and you cannot buy them – so don't expect your audiences to pay. Not today.


That being said, by being part of the conversation authentically, you build trust and you remain relevant – what you do with that relationship is then up to your product or service!


Valar dohaeris


Author: Kate Prince – Based in Sydney, Australia, Kate is a Communications Adviser and TV addict. Start a conversation with her on Twitter, @kate_prince


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